How we use the personal data we collect

Collecting and using personal information

We collect certain information or data about you when you use our website.

This includes:

• Information on how you use the site, using cookies to help us improve the website (these cookies aren't used to identify you personally).

This helps us to:

Improve the site by monitoring how it is used and respond to any feedback you send us, if you've asked us to.

We won't share your information with any other organisations for marketing, market research or commercial purposes, and we don't pass on your details to other websites.

How do we collect your data?

You directly provide the Bank with most of the data we collect. We collect data and process data when you:

• Use or view our website via your browser's cookies.

How will we use your data?

The Bank collects your data so that we can:

• Improve the site by monitoring how you use it

How do we store your data?

The Bank securely stores your data within an encrypted and secured cloud location.

The Bank will keep any data you provide us for 5 years. Once this time period has expired, we will delete your data.

What are your data protection rights?

The Scottish National Investment Bank would like to make sure you are fully aware of all of your data protection rights.

Every user of our website is entitled to the following:

• The right to access - You have the right to request copies of your personal data.
• The right to rectification - You have the right to request that the Bank corrects any information you believe is inaccurate. You also have the right to request the Bank to complete information you believe is incomplete.
• The right to erasure - You have the right to request that the Bank erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that the Bank restrict the processing of your personal data, under certain conditions.
• The right to object to processing - You have the right to object to the Bank processing of your personal data, under certain conditions.
• The right to data portability - You have the right to request that the Bank transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you.

If you would like to exercise any of these rights, please contact us via one of the methods listed below:

Email us at:
dataprotection@thebank.scot

Or write to us at:       

Data Protection Officer
The Scottish National Investment Bank
1-North Waverley Gate
2-4 Waterloo Place,
Edinburgh
EH1 3EG

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, and to find out how to manage cookies please visit allaboutcookies.org.

How do we use cookies?

The Bank uses cookies to understand your usage of our website.

Measuring site usage

We use Google Analytics and Google Optimize software to collect information about how you use our website. We do this to help make sure the site is meeting your needs and to help us make improvements.

We store information about:

• The pages you visit and how long you spend on each page
• How you got to our website
• What you click on while you're visiting our website
• Any information on site usage is received in a way that we can't identify individuals. For example, we never receive your name or address.

We don't make any attempt to find out the identities of people visiting our website and we don't allow Google to do this either.

All information we get through cookies and analytics will be treated in confidence. We’ll never sell, trade or give your details to third parties, unless we're required to do it by law.

Find out more about security and privacy in Google Analytics.

Opt out

You can opt out of Google analytics cookies (external link).

How to manage cookies

You can set your browser not to accept cookies, and the allaboutcookies.org website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.